Our Terms & Condition

Sanjeevani Hospital Effective Date: 28 May 2026 Welcome to Sanjeevani Hospital. By accessing our website, booking appointments, receiving treatment, or using any of our healthcare services, you agree to comply with the following Terms & Conditions. 1. Acceptance of Terms By using our website and healthcare services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services. 2. Medical Services Sanjeevani Hospital provides healthcare services including consultations, diagnostics, treatments, surgeries, emergency care, and other related medical services. Medical advice, diagnoses, and treatments are provided based on professional medical judgment and available patient information. 3. Appointment Booking Patients Agree To: * Provide accurate personal information. * Arrive on time for scheduled appointments. * Inform the hospital in advance regarding cancellations or rescheduling. The hospital reserves the right to reschedule appointments due to emergencies, doctor availability, or operational requirements. 4. Emergency Services Emergency treatment will be provided based on medical urgency and availability of resources. In life-threatening situations, immediate medical intervention may be initiated before completion of administrative formalities. 5. Patient Responsibilities Patients are responsible for: * Providing accurate medical history. * Following prescribed treatment plans. * Informing healthcare providers about allergies, medications, and existing conditions. * Respecting hospital staff, doctors, and other patients. Failure to provide accurate information may affect treatment outcomes. 6. Payments & Billing Patients Agree To: * Pay all applicable consultation, treatment, diagnostic, pharmacy, and hospitalization charges. * Clear outstanding dues before discharge unless otherwise approved. * Verify insurance eligibility and coverage independently. All charges are subject to revision without prior notice. 7. Insurance & Cashless Claims Cashless treatment approvals depend on: * Insurance provider authorization. * Policy eligibility. * Coverage limitations. The hospital is not responsible for claim rejection, delays, exclusions, or limitations imposed by insurance companies. Any non-approved expenses shall remain the responsibility of the patient. 8. Online Consultation Disclaimer Online consultations are intended for general medical guidance and follow-up care where appropriate. Certain medical conditions may require physical examination, diagnostic testing, or emergency treatment. Online consultations should not be considered a substitute for emergency medical care. 9. Website Usage Users agree not to: * Misuse the website. * Upload harmful or malicious content. * Attempt unauthorized access to systems or data. * Violate applicable laws or regulations. The hospital reserves the right to restrict access to any user engaging in prohibited activities. 10. Medical Records Patient records are maintained according to applicable healthcare regulations. Access to medical records may be provided only to: * The Patient * Authorized Representatives * Legal Authorities when required by law Requests for records may require identity verification and applicable fees. 11. Limitation of Liability While Sanjeevani Hospital strives to provide the highest standards of healthcare, treatment outcomes cannot be guaranteed. The hospital shall not be liable for: * Unforeseen medical complications * Delays caused by factors beyond reasonable control * Technical interruptions affecting website services * Third-party service provider failures Nothing in these Terms limits liability where prohibited by law. 12. Intellectual Property All website content including: * Text * Images * Logos * Designs * Videos * Educational Material are the property of Sanjeevani Hospital unless otherwise stated. Unauthorized reproduction or distribution is prohibited. 13. Third-Party Links Our website may contain links to third-party websites or services. Sanjeevani Hospital does not endorse or control such external websites and is not responsible for their content, privacy practices, or services. 14. Changes to Services The hospital reserves the right to: * Modify services * Update consultation fees * Introduce new policies * Change operating procedures without prior notice. 15. Force Majeure Sanjeevani Hospital shall not be held responsible for delays or interruptions caused by events beyond reasonable control, including: * Natural Disasters * Epidemics or Pandemics * Government Restrictions * Power Failures * Technical Disruptions 16. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts located in Vapi and/or Gujarat, India. 17. Contact Information Sanjeevani Hospital Address: 1-2nd Floor, Sunrise Avenue -1, Nr. Haria Park Gate, Silvassa Road, Vapi -396191 (Gujarat) Phone : 7600110105 / 7600110106 Email : sanjeevanihospital2023@gmail.com Disclaimer These Terms & Conditions are intended as a general template for healthcare websites and services. Sanjeevani Hospital should obtain legal review to ensure compliance with applicable healthcare regulations, consumer protection laws, data privacy requirements, and local jurisdictional requirements.

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